MyBenefitsLab.com recognizes that individuals with whom we conduct business value their privacy. However, in order to conduct global business in this increasingly electronic economy, the collection of personal information is often necessary and desirable. It is MyBenefitsLab.com's goal to balance the benefits of e-commerce with the right of individuals to prevent the misuse of their personal information.
The collection of personal information
In general, you can visit our site without divulging any personal information. However, in order to receive laboratory tests, MyBenefitsLab.com will request personal information from you, like your name, mailing address, e-mail address, company name, or telephone number. Your response to these inquiries is necessary to process the lab results back to you. In addition, MyBenefitsLab.com may use this information for other business purposes, such as to alerting you to future promotions and services that may be of benefit to your understanding of certain laboratory tests or the approval of other tests.
MyBenefitsLab.com recognizes the sensitivity of their personal health information. Under no circumstances will this information be made available to third parties unless specifically agreed to during test checkout.
Credit Card and Checking Account Information
In order to process your order, MyBenefitsLab.com will require credit card information or the option to pay by check. When you send confidential personal credit card or check information to us on our Web site, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site. For our customer's protection, MyBenefitsLab.com has no access to this financial information or keep this information on file.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information.
Collecting domain information
MyBenefitsLab.com also collects domain information as part of its analysis of the use of this site. This data enables us to become more familiar with which customers visit our site, how often they visit, and what parts of the site they visit most often. MyBenefitsLab.com uses this information to improve its Web-based offerings. This information is collected automatically and requires no action on your part.
Disclosure to third parties
In cases where we believe your health interests will be served, MyBenefitsLab.com may share your information (with the exception of account, credit card, and ordering information) with MyBenefitsLab.com Business Partners, who can alert you about new products and services in the offering. If you receive unwanted marketing materials from any of our Business Partners, please let them know that you wish to be removed from their contact list. Additionally, MyBenefitsLab.com may share test result information with specific third parties whom you agree may view such information as agreed to during test checkout.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet.
We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.
Protecting Your Security
We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices.
Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations.
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
We are not responsible for the practices employed by web sites linked to or from our web site nor the information or content contained therein. Often links to other web sites are provided as pointers to information on topics that may be useful to the users of our website.
MyBenefitsLab.com reserves the right to change, modify, or update this statement at any time without notice.